Welcome to our store Learn more

New collections added! Learn more

Shipping Policy

Shipping Policy

Welcome to the Allen Cozy Haven Store shipping policy page. We understand that shipping is a crucial aspect of your shopping experience, so we strive to make it as seamless as possible. Here, you'll find detailed information on our shipping methods, delivery times, rates, and more to ensure you have a complete understanding before completing your purchase.

Our shipping policy aims to provide clarity and transparency about what you can expect when you order from us. We offer various shipping options tailored to meet the needs of our diverse customer base. Whether you need standard shipping, expedited delivery, or international shipping, we have a solution that will meet your requirements. All shipping decisions are made to prioritize the timely and safe delivery of your items.

Domestic orders are usually processed within 1-2 business days, and our standard shipping rate applies to all states within the continental US. The estimated delivery time for standard shipping is typically between 5-7 business days. For those requiring faster service, we offer expedited shipping options at an additional cost. Our customers in Alaska, Hawaii, and US territories might experience a slightly longer delivery time due to geographical limitations, but we still strive to ensure timely arrivals.

For international shipping, we work with reliable courier services to reach our global customers efficiently. The shipping charges and delivery times vary depending on the destination country. Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. We recommend checking your country's import policies to avoid unexpected charges.

During high-demand seasons or sales events, shipping times might be slightly longer due to increased order volumes. We appreciate your patience and are committed to dispatching your orders as quickly as possible. Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress. If there are any delays or issues with your shipment, our customer service team is here to assist you.

Returns and exchanges are easy with Allen Cozy Haven Store. If for any reason you are not satisfied with your purchase, you can initiate a return within 30 days of receipt. The product must be in its original condition, unused, and with all original packaging intact. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Refunds will be processed to the original method of payment within 7 days of receiving the returned item.

We value our customers and want to ensure a pleasant shopping experience. If you have any questions about our shipping policy, please don't hesitate to contact our customer service team for more information. Thank you for choosing Allen Cozy Haven Store for your shopping needs.